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Support

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Send us a message and our support team will get back to you as soon as possible. For faster help, check the training guides and FAQ first.

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Training guides available
Email Support
For general inquiries, billing questions, or technical issues — our team responds within 1 business day.
app@clock-me.com
Training Guides
Step-by-step guides for employees and managers in English and Spanish. The fastest way to get your team up to speed.
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Response time
We typically reply within 1 business day. Priority support is available on Business plans and above.
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Quick Help

Self-serve resources.

Most questions are answered in the guides and FAQ — no wait required.

Employee Training Guide
Step-by-step walkthrough for clocking in and out, tracking breaks, and submitting timesheets. Available in English and Spanish.
Open guide
Manager Training Guide
Learn how to manage employees, review timesheets, configure geofences, and export payroll from the admin dashboard.
Open guide
Frequently Asked Questions
Answers to the most common questions about GPS tracking, buddy punching prevention, payroll exports, and device support.
Browse FAQ

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